Warranty

SWISS MILITARY watches by Chrono AG are manufactured in Switzerland and bear the seal of quality SWISS MADE. 

1. The SWISS MILITARY by Chrono warranty policy is automatically in effect upon purchase of any SWISS MILITARY by Chrono products. 

2.  SWISS MILITARY by Chrono grants a 5-year warranty against manufacturing defects starting from the date of purchase on all watches. The warranty guarantees the buyer that our products meet the standards of usability, reliability and durability.

3. The warranty guarantees for the conformity of all SWISS MILITARY by Chrono watches with EC directive 89/336 & standards EN 50081-1 and EN 50082-1 (Jan 1992) regarding electromagnetic compatibility.

4. The warranty only applies to products that are bought on our website swissmilitarywatches.ch or through one of our official retail channels

5. To make a claim under warranty, the buyer needs to present the original purchase documentation received from our website or an official retailer. 

6. The warranty does not apply in case of: theft or loss, intentional damage, damages resulting from improper use such as scratching or falling, normal wear and tear, normal aging of the used materials or damages as a result of neglected care.

7. The warranty does not include parts such as the glass, the battery or the strap.

8. Traces of wear on the watch must be considered as normal effect of use. 

9. The warranty guarantees the restoration of the watch to working order in case of a valid warranty claim. Claims for damages or exchange are excluded.

10. Repairs must be executed by one of our certified repair centres. 

11. The warranty no longer applies in case a unauthorised third party performed repair works or other works on the product.

In case of questions regarding warranty and repair please contact us through our customer service site.